Dear customer,
The Spring Festival is coming soon! Here, we sincerely thank you for your continuous support and kindness towards our company. As the Spring Festival approaches, our company will enter the Spring Festival holiday. The relevant holiday arrangements and service notifications are as follows:
Spring Festival holiday schedule
In order to allow our team to fully enjoy the time spent with family, our company will be on vacation from January 18th, 2025to February 6th, 2025. During the holiday period, our office and warehouse will be temporarily closed.
Uninterrupted service
Despite entering the Spring Festival holiday, we have always maintained our commitment to providing you with efficient service. In order not to affect your business needs during the holiday period, we will maintain basic remote online services. You can still contact us through the following methods:
1.Email: We will regularly check your email and try our best to answer your questions as soon as possible.
2.Online customer service(wechat/whatsapp): Our online customer service system will continue to provide support. You can leave a message at any time, and we will reply to you as soon as possible during the holiday period.
3.Telephone service: For urgent needs of some important customers, we will arrange on duty personnel to handle them and ensure that your business is not affected.
Order processing before and after the Spring Festival holiday
During the holiday period, our production and shipping arrangements may be delayed, and the specific order progress will be adjusted accordingly based on the holiday schedule. We suggest that you confirm your order requirements as early as possible before the holiday and communicate with us about the relevant details to ensure that your project is not affected. After the holiday, we will quickly resume normal production and shipping plans to ensure prompt delivery of your order.
Thank you and blessings
In the past year, we have had a pleasant cooperation with you and cherish every opportunity to work with you. On the occasion of the Spring Festival, we sincerely wish you and your family a happy New Year, good health, and all the best! In the new year, may our cooperation be smoother, work hand in hand, and embrace a more brilliant future together.
Always at your service
Although we have temporarily left the office, please rest assured that your needs will always be our focus. Our company has always been customer-centric and committed to providing you with professional services. Whether it's product consultation, technical support, or after-sales service, you can contact us anytime.
We would like to express our gratitude for your trust and support towards our company. Even during the Spring Festival holiday, we will do our best to ensure that your needs are promptly responded to and processed.
I hope you and your family can have all the best in the new year and be happy every day! We look forward to working together with you to create better results in the new year!